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AVerTV Mobile 510 for Android™ - EW510

Make sure AVerTV Mobile II is properly installed on your mobile device. The app can be download from Google Play. The message below will appear every time you connect your EW510 to your mobile device, tap OK to connect your EW510 to the app. If you select “Use by default for this USB device”, the app will launch automatically when you connect your EW510 to your mobile device.

Please check that:
a) You have properly installed AVerTV Mobile II on your Android mobile 
b) Your EW510 is properly connected to your Android mobile device.
c) Either the bundled Telescopic Antenna or the High-Gain Antenna is 
  properly connected to your EW510.
d) You’ve selected the country you’re located in, and have completed 
  channel scanning.
e) You are scanning for channels at a location with good digital signal
  reception (e.g. near a window or an unobscured open space).
Launch AVerTV Mobile II on your mobile device, select Settings (gear icon) → Video Decoder, and select Hardware Decoder. If Software Decoder is selected you will only be able to watch SD programs. Selecting Hardware Decoder allows you to watch HD programs. Please be reminded that the playing quality and the fluency of the HD programs are affected by your CPU’s usage and its decoding power.

The video quality is dependent on the status of digital signals at your location. We recommend using the bundled High-Gain Antenna, with the antennas fully extended and spread open. Adjust the angles of the antennas, or adjust your position near a window or an unobscured open space. You can check the signal strength on screen at the top right corner (as shown below) to get the best result.

You’ll need to connect your EW510 to your Android mobile device, launch the AVerTV Mobile II app, and select Video Gallery to watch recorded videos.
Yes you can. Launch the AVerTV Mobile II app, tap on Settings → Sort Channels, tap and hold the channel you would like to reorder, and drag it to your desired position.
Because it may take a while for some of the program information to be downloaded. You can also tap on EPG to check the latest program information (as shown below).

This product is only compatible with TV signals from the country of purchase.
Make sure you have enough storage space remaining on your Android mobile device. As recordings will be saved directly onto your device, recordings will not be completed if you don’t have enough storage space remaining.
Yes, you can. After recording TV programs on your Android mobile device with your EW510, connect your mobile device to a PC, and simply move or copy the recordings to the PC.
If your local signal supports bilingual programs, you can switch the languages in Settings. While the program is playing, tap the screen once to open the control panel, and tap on the gear icon. Tap on Audio Track or Subtitles and select your preferred language.
AVerTV 3D on Windows 7 requires decoder to play AC3 audio. In order to resolve the no audio issue please download 3rd party decoder from following link: and install it on your computer. After installation open AVerTV, channel will play with audio.
Still cannot find a solution? Contact us.


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